Return costs depend on the reason for return:
- Defective, damaged, or incorrect items:
Kronenburg Handel will cover the cost of return shipping. - Voluntary returns (e.g. product does not meet expectations):
You can easily create your shipping label via our returns portal at a cost-effective rate. Please note that you are responsible for the return shipping costs in that case.
Tip: Please always register your return in the return portal before sending the parcel, so the correct procedure and shipping label are created for you.