How do I return an item?

If you would like to return an item, please use our online return portal.
You can easily register your return here: https://returns.kronenburg.returns.cloud/

Steps for return:

1. Open the return portal link.
2. Enter your order number and email address.
3. Select the item(s) you wish to return and the reason for return.
4. Print your return label and attach it securely to your parcel.
5. Drop the parcel off at the indicated shipping service provider.

Tip: Always keep your return receipt until you have received your refund.