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What happens after I win an eBay auction?

After winning one of our eBay auctions, you will automatically receive an email with all the important details. Here’s how the process works: 

1. Automatic email

  • Within 2–3 hours after the auction ends, you will receive an email from our system.
  • This email contains a link to your auction data. 

2. Checking and updating your details

  • Page 2: You will see your delivery address and can enter a different shipping address if necessary.
  • Page 3: Your confirmed address is shown again.
  • Page 4 (end): You will find our bank details and your reference number.
    Please always include this reference number as the reason for payment when making your transfer. 

Why is this process important?

  • It ensures that your order is shipped quickly.
  • It prevents delays or deliveries to an outdated eBay address.

Tip: Always double-check your delivery address before completing your payment.

 

What if I don’t receive the email?

If you do not receive the automatic email:

  • Please check your spam/junk folder.
  • Sometimes email servers are overloaded, or your mailbox may be full.
  • In such cases, the email will be returned to us. 

If you still haven’t received the email, please contact our support team, and we will resend the information.

 

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